BrightDogs
DogPark
TEXT US at: 815-342-0956
Frequently Asked Questions
Daycare:​
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Before daycare can be scheduled, you must have an assessment on file.
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Dogs under 1 year will be fed lunch, owner provided, at no additional cost.
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Late pick with no notice will incur a late pick up fee. The fee will be $10.00 for anything over 10 minutes past closing. After 15 minutes, your dog will be kenneled and boarded for the evening at the normal boarding rate. If you know you are going to be late, please contact us via text or by facebook messenger to make arrangements.
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No new dogs on Fridays for Daycare
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For your dogs safety and that of the other guests, we will not take dogs after 1pm for daycare.
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If you receive a reservation decline email, please text or message us if you have questions.
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Currently Day Care is offered Monday - Friday 7am-6pm.
Boarding:
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All dogs must have an assessment on file to use our boarding services. Assessments must be scheduled in advance.
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Boarding check-in is anytime on your arrival date, but we prefer before 3pm (Monday - Friday) to allow the dog time to play.
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Boarding Check-out is 11am.
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Your dog is welcome to stay longer at the following rates: pick up by 3pm is a half day day care and after 3pm is a full day of day care.
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Saturday Check in and Check out is 8:30-10am and 5-6pm
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Sunday check-in is only from 8:30-10am.
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Sunday check out is from 8:30-10am or 5-6pm and should be scheduled when your dog is dropped off.
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NO REFUNDS WLL BE GIVEN FOR EARLY PICK UP.
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**Prices are subject to change